Tushon would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases.

Covid-19 Update: For hygiene purposes and the safety of our staff and customers we no longer accept returns for any reason except exchange of faulty or damaged goods.

If the goods are damaged during delivery please email us to notify us of the problem immediately.

Returns must be sent back to us in their original packaging and with the contents complete. Please email us to notify that the goods have been returned so we can track the parcel. Once received we will send you a replacement.

You are responsible for all shipping charges should you choose not to use our original satchel.


We do not offer refunds for any reason including and not limited to change of mind, incorrect address or quantity submitted at checkout, or for orders that are not received where Australia Post has confirmed the parcel as being "delivered".